ONLINE STORE REGULATIONS
forsigmamen.com/

General Information
The website operates at https://forsigmamen.com/(hereinafter referred to as: "Store Website") is run by SIGMA MEN sp. z o.o. o.owith its registered office in Gdynia, ul. Bolesława Krzywoustego 6, 81-035 Gdynia, entered into the register of entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register under the KRS number: 0001102135, Tax Identification Number (NIP): 9581743462, National Business Registry Number (REGON): 528482697, e-mail: office@forsigmamen.com , telephone: +48 729 498 218, (hereinafter referred to as: "Administrator");
The Regulations define the terms, conditions and method of sale conducted by SIGMA MAN sp. z o.o. o.o. based in Gdynia, via the Online Store.
The principles of processing Users' personal data and their rights and obligations, as well as the rights and obligations of the Administrator, are specified in the Privacy Policy and Cookies Policy, available at the following link: https://forsigmamen.com/policies/privacy-policy
Definitions
⦁  Delivery - means the actual act of delivering the Goods specified in the order to the Customer by the Seller, through the Supplier.
⦁  Supplier - means the entity with which the Seller cooperates in the scope of Delivery of Goods:
⦁  courier company
⦁  InPost Sp. Z o.owith its registered office in Krakow, providing delivery services and operating a post office box system (Paczkomat);
⦁  Password - means a sequence of letters, numbers or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer Account in the Online Store.
⦁  Customer - means an entity to which services may be provided electronically in accordance with the Regulations and legal provisions or with which a Sales Agreement may be concluded.
⦁  Consumer - means a natural person who concludes a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.
⦁  Customer Account - means an individual panel for each Customer, launched on his/her behalf by the Seller, after the Customer has registered and concluded an agreement for the provision of the Customer Account service.
⦁  Login - means the individual identification of the Customer, established by him, consisting of a sequence of letters, numbers or other characters, required together with the Password to set up a Customer Account in the Online Store.
⦁  Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity.
⦁  Entrepreneur with Consumer Rights - means a natural person concluding a Sales Agreement directly related to his/her business activity, when the content of the Sales Agreement indicates that it is not of a professional nature for this Entrepreneur, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.
⦁  Regulations - means these regulations.
⦁  Registration - means an actual action performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.
⦁  Seller - means SIGMA MEN sp. z o.o. o.owith its registered office in Gdynia, ul.Bolesława Krzywoustego 6, 81-035 Gdynia, entered into the register of entrepreneurs maintained by the District Court Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register under the KRS number: 0001102135, with the Tax Identification Number (NIP): 9581743462, National Business Registry Number (REGON): 528482697, e-mail: ⦁ office@forsigmamen.com , which is also the owner of the Online Store.
⦁  Store Website - means the websites under which the Seller runs the Online Store, operating in the domain forsigmamen.com
⦁  Goods - means a product presented by the Seller via the Store Website, which may be the subject of a Sales Agreement.
⦁  Working days - means days of the week from Monday to Friday, excluding public holidays.
⦁  Durable medium - means a material or tool enabling the Customer or Seller to store information addressed personally to him, in a way that allows access to the information in the future for a period of time appropriate to the purposes for which the information is used and which allows the reproduction of the stored information in an unchanged form.
⦁  Sales Agreement - means a sales agreement concluded at a distance, on the terms specified in the Regulations, between the Customer and the Seller.
General terms and conditions of use of the Online Store
All rights to the Store Website, including proprietary copyrights, intellectual property rights to its name, its internet domain, the Store Website, as well as to templates, forms, logos posted on the Store Website (with the exception of logos and photos presented on the Store Website for the purpose of presenting goods, to which copyrights belong to third parties) belong to the Seller, and they may be used only in the manner specified in and in accordance with the Regulations and with the Seller's consent expressed in writing.
In order to place an order in the Online Store via the Store Website and to use the services provided electronically via the Store Website, the Customer must have an active e-mail account.
It is not permissible for the Customer to use the resources and functions of the Store Website for the purpose of conducting activities that would infringe the interests of the Seller, i.e. advertising another entrepreneur or product; activities involving the posting of content unrelated to the Seller's activities; activities involving the posting of false or misleading content.
By using the Store Website, the Customer accepts that access to the website is dependent on the availability and quality of the internet connection between the Customer and the data transmission service provider to which the Customer connects.
Registration
1.  In order to create a Customer Account, the Customer is obliged to complete a free Registration.
2.  Registration is not necessary to place an order on the Store's Website.
3.  To register, the Customer must complete the registration form provided by the Seller on the Store's website and submit the completed registration form electronically to the Seller by selecting the appropriate function within the registration form. During registration, the Customer sets a unique password.
4.  When filling out the registration form, the Customer has the opportunity to read the Regulations and accept their content by marking the appropriate box in the form.
5.  During Registration, the Customer may voluntarily consent to the processing of his or her personal data for marketing purposes by checking the appropriate box in the registration form.In such a case, the Seller clearly informs about the purpose of collecting the Customer's personal data, as well as about the recipients of such data known to the Seller or expected.
6.  The Customer's consent to the processing of their personal data for marketing purposes does not condition the conclusion of an agreement with the Seller for the electronic provision of the Customer Account Management service. Consent may be withdrawn at any time by submitting an appropriate declaration to the Seller. The declaration may, for example, be sent to the Seller's address via email.
7.  After submitting the completed registration form, the Customer will immediately receive a Registration confirmation from the Seller via email to the email address provided in the registration form. At this point, an agreement for the electronic provision of the Customer Account Management service is concluded, and the Customer will be able to access the Customer Account and make changes to the data provided during Registration.
Orders
1.  The information contained on the Store Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation for Customers to submit offers to conclude a Sales Agreement.
2.  The Customer may place orders in the Online Store via the Store Website 7 days a week, 24 hours a day.
3.  A Customer placing an order via the Store's Website completes the order by selecting the Product(s) they are interested in. Products are added to the order by selecting the "ADD TO CART" button under the Product(s) presented on the Store's Website. After completing the entire order and selecting the delivery and payment method in the "CART," the Customer places the order by sending the order form to the Seller and selecting the "COMPLETE PURCHASE" button on the Store's Website. Before each order is shipped to the Seller, the Customer is informed of the total price for the selected Product(s) and Delivery, as well as any additional costs they are required to incur in connection with the Sales Agreement.
4.  Placing an order constitutes the Customer's submission to the Seller of an offer to conclude a Sales Agreement for the Goods that are the subject of the order.
5.  After placing the order, the Seller sends confirmation of its submission to the e-mail address provided by the Customer.
6.  Then, after confirming the order, the Seller sends information about the order being accepted for processing to the email address provided by the Customer. Information about the order being accepted for processing constitutes the Seller's declaration of acceptance of the offer referred to in point 5, paragraph 4 above, and upon its receipt by the Customer, a Sales Agreement is concluded.
7.  After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them on a Durable Medium to the Customer's e-mail address or in writing to the address indicated by the Customer during Registration or placing an order.
8.  Payment methods
⦁  The prices on the Store Website displayed next to a given Product are gross prices and do not include information on Delivery costs and any other costs that the Customer will be obliged to incur in connection with the Sales Agreement, about which the Customer will be informed when selecting the Delivery method and placing the order.
⦁  The Customer may choose the following payment methods for the ordered Goods:
⦁  bank transfer via the external payment system Przelewy24;
⦁  STRIPE - card payment via STRIPE
⦁  After placing the order, the Customer should immediately pay for the order using the chosen payment method.
⦁  If the Customer fails to make payment, the Seller has the right to withdraw from the Sales Agreement. After the payment deadline has expired, the Seller will send the Customer a declaration of withdrawal on a durable medium pursuant to Article 492 of the Civil Code.
1.  Delivery
⦁  Deliveries are made to selected countries around the world.
⦁  The Seller is obliged to deliver the Goods subject to the Sales Agreement free from defects.
⦁  The Supplier will deliver the Goods to the Customer within 4 business days.
⦁  The Seller will complete the order within no more than 30 business days.
⦁  The ordered Goods are delivered to the address indicated by the Customer in the order form.
⦁  If you choose InPost Sp. z o.o. o.owith its registered office in Krakow as the Supplier, the Delivery address will be the address of the parcel locker selected by the Customer when placing the order.
⦁  On the day the Goods are sent to the Customer, information confirming that the order has been sent by the Seller is sent to the Customer's e-mail address.
⦁  If the Customer discovers damage to the shipment containing the order, the Customer has the right to request that the Supplier draw up an appropriate protocol.
⦁  To receive a VAT invoice, the Customer should declare at the time of purchase that they are purchasing the Goods as an Entrepreneur (taxpayer). This declaration is made by checking the appropriate box on the order form before submitting the order to the Seller.
⦁  The Seller, in accordance with the Customer's wishes, attaches a sales document to the shipment being delivered or sends a sales document covering the delivered Goods via email to the email address provided by the Customer when placing a one-time order. The sales document is delivered via email in the form of an electronic file in PDF format. To open the file, the Customer must have free software compatible with the PDF format.
⦁  If the Customer is not available at the address provided when placing the order, the Supplier will attempt to re-deliver the Goods on the next business day. If the Customer fails to collect the Goods, the Supplier will return the Goods to the Seller, who will refund the Customer's payments.
1.  Liability for non-conformity of the goods with the contract
⦁  The provisions of this section define the rules for submitting complaints to the Seller regarding Goods. Complaints regarding non-conformity of goods with the contract may be submitted by Customers who are Consumers or Entrepreneurs with Consumer rights.
⦁  The Seller guarantees delivery of Goods in accordance with the contract. The Seller is liable to the Customer for any non-conformity of the Goods with the contract.
⦁  If the Goods do not comply with the contract, the Customer may:
a. demand repair or replacement of the Goods;
The Seller may make a replacement when the Customer requests a repair, or the Seller may make a repair when the Customer requests a replacement if bringing the Goods into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs for the Seller.If the impossibility or excessive costs apply to both repair and replacement, the Seller may refuse to bring the goods into conformity with the contract.
When assessing the excessiveness of costs, all circumstances of the case are taken into account, in particular the significance of the lack of conformity of the Goods with the contract, the value of the Goods in accordance with the contract and excessive inconvenience to the Customer resulting from a change in the method or refusal to bring the Goods into conformity with the contract.
The Seller will repair or replace the Goods within a reasonable time from the time the Customer notifies the Seller of the lack of conformity, and without undue inconvenience to the Customer, taking into account the nature of the Goods and the purpose for which the Customer purchased them. The costs of repair or replacement, including, in particular, postage, shipping, labor, and materials, are borne by the Seller.
The Customer is not obliged to pay for normal use of the Goods that have subsequently been replaced.
b. submit a declaration of price reduction or withdrawal from the Sales Agreement when:
⦁  The Seller has refused to bring the Goods into conformity with the contract if both the replacement and repair of the Goods are impossible or would require excessive costs for the Seller;
⦁  the Seller failed to repair or replace the Goods within a reasonable time and without undue inconvenience to the Customer;
⦁  The Goods are still inconsistent with the contract, even though the Seller has attempted to bring the Goods into compliance with the contract;
⦁  the non-conformity of the Goods with the contract is so significant that it justifies an immediate reduction in the Price or withdrawal from the Sales Agreement;
⦁  it is clear from the Seller's statement or the circumstances that the Seller will not bring the Goods into conformity with the contract within a reasonable time or without excessive inconvenience to the Customer.
The reduced price should be in proportion to the Price of the Goods that are inconsistent with the contract, as specified in the Sales Agreement, in the same proportion that the value of the Goods that are inconsistent with the contract is in proportion to the value of the Goods that are consistent with the contract. The Customer may not withdraw from the Sales Agreement if the Goods' nonconformity with the contract is immaterial. It is presumed that the Goods' nonconformity with the contract is material.
The Customer's right to withdraw from the Sales Agreement is limited to non-conforming Goods. If the non-conformity concerns only some of the Goods purchased by the Customer, the Customer may withdraw from the Sales Agreement only with respect to the non-conforming Goods. With respect to other (remaining) Goods, the Customer may withdraw from the Sales Agreement only if the Customer cannot reasonably be expected to agree to retain only the conforming Goods.
A Customer who exercises their rights due to non-conformity of the Goods with the contract is obligated to provide the Seller with the Goods subject to repair or replacement. The Seller collects the Goods from the Customer at its own expense.
⦁  The Seller is liable for the non-conformity of the Goods with the contract if the non-conformity of the Goods with the contract is found before the expiry of two years from the delivery of the Goods to the Customer.
⦁  Any complaints related to the Goods or the performance of the Sales Agreement may be submitted by the Customer in writing to the Seller's address.
⦁  The Seller will respond to the complaint submitted by the Customer within 14 days from the date of the request containing the complaint.
⦁  The Customer may submit a complaint to the Seller regarding the use of free services provided electronically by the Seller. The complaint may be submitted electronically and sent to the following address: reklamacje@bellezzaeurope.plIn the complaint, the Customer should include a description of the problem. The Seller will promptly, but no later than 14 days from receipt of the complaint, review it and provide the Customer with a response.
1.  Guarantee
⦁  Goods sold by the Seller may be covered by a warranty provided by the manufacturer of the Goods or the distributor.
⦁  In the case of Goods covered by a warranty, information regarding the existence and content of the warranty is always presented on the Store's Website.
1.  Withdrawal from the Sales Agreement
⦁  A Customer who is a Consumer and an Entrepreneur with Consumer rights who has concluded a Sales Agreement may withdraw from it within 30 days without giving any reason.
⦁  The deadline for withdrawal from the Sales Agreement begins from the moment the Consumer, the Entrepreneur with the rights of the Consumer or a third party indicated by them, other than the carrier, takes possession of the Goods, and in the case of a Sales Agreement covering Goods that are delivered separately, in batches or in parts – from the moment the last Good, batch or part is taken into possession.
⦁  A Consumer or an Entrepreneur with Consumer rights withdraws from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This declaration may be submitted:
⦁  in writing and sent to the Seller's address: ul. Bolesława Krzywoustego 6, 81-035 Gdynia
⦁  via email: ⦁ office@forsigmamen.com
⦁  In the event of withdrawal from the Sales Agreement, it is considered not to have been concluded.
⦁  If the Consumer or the Entrepreneur with the rights of a Consumer submitted a declaration of withdrawal from the Sales Agreement before the Seller accepted his offer, the offer ceases to be binding.
⦁  The Seller is obligated to immediately, and no later than 14 days from the date of receipt of the Consumer's and the Entrepreneur's declaration of withdrawal from the Sales Agreement, refund all payments made by the Consumer, including the cost of Delivery. The Seller may withhold the refund of payments received from the Consumer and the Entrepreneur's until the Goods are returned or the Consumer and the Entrepreneur's and the Entrepreneur's submission of proof of sending back the Goods, whichever occurs first.
⦁  If the Consumer or the Entrepreneur with Consumer rights exercising the right to withdraw from the Sales Agreement has chosen a Delivery method other than the cheapest standard method, the Seller is not obliged to reimburse the Consumer or the Entrepreneur with Consumer rights for the additional costs incurred by them.
⦁  The Consumer or Entrepreneur with Consumer rights is obligated to return the Goods to the Seller immediately, but no later than 14 days from the date on which they withdrew from the Sales Agreement. To meet this deadline, it is sufficient to return the Goods to the Seller's address before the expiry of this deadline.
⦁  In the event of withdrawal from the Sales Agreement, the Consumer and the Entrepreneur with Consumer rights shall only bear the direct costs of returning the Goods.
⦁  The Consumer and the Entrepreneur with the rights of the Consumer are liable for any reduction in the value of the Goods resulting from their use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Goods.
⦁  The Seller shall refund the payment using the same method of payment as used by the Consumer and the Entrepreneur with Consumer rights, unless the Consumer and the Entrepreneur with Consumer rights have expressly agreed to a different method of refund that does not involve any costs for them.
⦁  The right to withdraw from the Sales Agreement does not apply to the Customer in relation to Sales Agreements in which the Goods are items delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery.
1.  Warranty
⦁  The seller provides Delivery of Goods free from defects. The Seller is liable to the Entrepreneur if the Goods are defective.
⦁  If the Goods have a defect, the Entrepreneur may:
⦁  submit a declaration of price reduction or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective Goods with defect-free ones or removes the defect.
This limitation does not apply if the Goods have already been replaced or repaired by the Seller, or if the Seller has failed to fulfill the obligation to replace the Goods with defect-free ones or to remove the defects. Instead of the Seller's proposed removal of the defect, the Customer may request replacement of the Goods with defect-free ones, or instead of replacement of the Goods, request removal of the defect, unless bringing the Goods into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessive costs, the value of the defect-free Goods, the type and significance of the identified defect, and the inconvenience to which the Entrepreneur would be exposed by another method of satisfaction are also taken into account.
The Entrepreneur may not withdraw from the Sales Agreement if the defect is insignificant.
⦁  demand replacement of the defective Goods with defect-free ones or removal of the defect. The Seller is obligated to replace the defective Goods with defect-free ones or remove the defect within a reasonable time without excessive inconvenience to the Entrepreneur.
The Seller may refuse to satisfy the Entrepreneur's request if bringing the defective Goods into compliance with the Sales Agreement in the manner chosen by the Entrepreneur is impossible or would require excessive costs compared to the other possible method of bringing the Goods into compliance with the Sales Agreement. The costs of repair or replacement shall be borne by the Seller.
⦁  An entrepreneur exercising warranty rights is obligated to deliver the defective item to the Seller's address. The Seller covers the delivery costs.
⦁  The Seller is liable under the warranty if a physical defect is discovered within two years of the Goods being delivered to the Entrepreneur. A claim for removal of the defect or replacement of the Goods with defect-free goods is subject to a one-year limitation period, but this period cannot end before the expiry of the period specified in the first sentence. Within this period, the Entrepreneur may withdraw from the Sales Agreement or submit a declaration of price reduction due to the defect in the Goods. If the Entrepreneur requested replacement of the Goods with defect-free goods or removal of the defect, the period for withdrawal from the Sales Agreement or submission of a declaration of price reduction begins upon the ineffective expiry of the period for replacement of the Goods or removal of the defect.
⦁  Any complaints related to the Goods or the implementation of the Sales Agreement may be submitted by the Entrepreneur in writing to the Seller's address.
⦁  The Seller will respond to the complaint regarding the Goods or the complaint related to the performance of the Sales Agreement submitted by the Entrepreneur within 14 days from the date of the request containing the complaint.
⦁  An Entrepreneur may submit a complaint to the Seller regarding the use of free services provided electronically by the Seller. The complaint may be submitted electronically and sent to the following address: reklamacje@bellezzaeurope.plIn the complaint, the Entrepreneur should include a description of the problem that has occurred.The Seller shall consider the complaint immediately, but no later than within 14 days, and provide the Entrepreneur with a response.
1.  Termination of the contract (does not apply to Sales Agreements)
⦁  Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons.
⦁  The Customer who has registered terminates the contract for the provision of services electronically by sending an appropriate declaration of intent to the Seller, using any means of distance communication.
⦁  The Seller terminates the contract for the provision of services electronically by sending an appropriate declaration of intent to the Customer to the e-mail address provided by the Customer during registration.
1.  Personal Data Protection
2.  The principles of Personal Data protection are included in the Privacy Policy.
Changes to the Regulations
1.  The Seller reserves the right to make changes to the Regulations for important reasons, i.e.: changes in legal provisions; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
2.  In the case of consumers, the Store informs them each time about changes to the content of the Regulations of the Website by e-mail, provided that it has the current e-mail address of the Customers.
Final Provisions
1.  In matters not regulated in these Regulations, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of services by electronic means of 18 July 2002 (Dz.U2002 No. 144, item 1204, as amended); and other relevant provisions of generally applicable law.
2.  These Regulations come into effect on the date they are posted on the website and are valid for an indefinite period.
3.  In the event of a dispute arising under the Sales Agreement, the parties will endeavor to resolve the matter amicably. Polish law will govern all disputes arising under these Terms and Conditions.
4.  The Seller informs the Customer who is a Consumer about the possibility of using out-of-court complaint and redress procedures. The rules for accessing these procedures are available at the offices or on the websites of entities authorized to provide out-of-court dispute resolution. These entities may include, in particular, consumer ombudsmen or the Provincial Inspectorates of Trade Inspection, a list of which is available on the website of the Office of Competition and Consumer Protection.